Frequently Asked Questions
What cities does Meals on Wheels provide services to?
Benicia, Dixon, Fairfield, Rio Vista, Suisun, Vacaville, Vallejo, and all unincorporated areas of Solano County.
Who qualifies for the Home-Delivery Program?
Any homebound senior residing in Solano County, age 60 or over, home-bound and unable to prepare their own meals qualify for our Meals on Wheels Home-Delivery Program.
- The senior client must not be able to drive and leave their home without assistance.
- The senior client must have difficulty shopping and/or preparing their own meals.
You may also receive Meals on Wheels, regardless of your age, if you live in designated senior housing or are the caregiver spouse/companion of a 60+ senior who is receiving meals.
Is there an application process for the Home Delivered Meal Service Program?
Yes. A Meals on Wheels In-Take Coordinator will make an appointment with you to visit your home and complete the intake paperwork.
What does Congregate Dining mean and where are participating Senior Centers?
Congregate (community) dining — sharing a meal with a number of other people in one location. While the main goal of our Meals on Wheels Congregate Dining Program is to feed seniors in need, the program provides people with much more than just a meal. Our Congregate Dining Sites provide participating seniors the opportunity to socialize with members of the surrounding community. Click here to get a list of senior center locations.
Who qualifies for the Congregate Dining Program?
All seniors 60 years of age, and older, are welcome at our Congregate Dining Sites at numerous locations throughout Solano County. Spouses of a qualified senior are welcome as well. Family members are also welcome to join us but will need to pay $7 per meal.
Reservations must be made 48 hours in advance.
Is there an application to participate in the Congregate Meal Service Program?
Yes. You need to complete an application at one of our Congregate Dining sites the first time you dine with us located in Solano County.
How can I get Meals on Wheels for myself and/or a family member?
You may call us directly at 707-425-0638. We also accept referrals from discharge planners, family members, social workers, doctors, nurses, home health aides, and friends.
Do you charge for your services?
Our suggested contribution is $3.00 per meal or $15.00 per week to help support the program.
What if I can’t afford to send a contribution to Meals on Wheels?
No one is denied a meal if they cannot afford to make a contribution.
Our program is not based on ability to contribute for the meals; it is based on our clients’ need for balanced, nutritious meals that help to keep them healthy and independent. We are thankful for the contributions we receive, but we recognize that some of our clients cannot afford to contribute.
Do I pay the driver every day?
No, our drivers do not accept contributions. Each month we will send you a self-addressed envelope with your menu. Just put your contribution in the envelope and mail it back to Meals on Wheels of Solano County.
How is the program funded?
Meals on Wheels of Solano County is funded through Area Agency on Aging. Only 69% of our annual budget is provided by Federal and State funding under Title III of the Older Americans Act. The remainder of funds is secured each year through client & community donations, fundraising events, and grants to cover the full cost of the services we provide.
Who will deliver the meal and what time is the delivery?
The volunteers and staff deliver meals between 10:00am -1:00pm Monday through Friday.
Do you deliver meals on holidays?
We are closed on holidays. Upon request we do provide a special entrée prior to seasonal holidays for Home-Delivery clients.
We are closed on the following holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents Day
- Memorial Day
- Fourth of July
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving (and the Friday following Thanksgiving)
- Christmas Day (and the day prior to Christmas)
What kind of meals do you serve?
Meals meet 1/3 of the daily nutritional requirements for older adults, they follow the 2010 Dietary Guidelines for Americans and meet food safety and sanitation standards. All meals are planned and approved by our Registered Dietitian. We offer frozen meals for the weekend upon request. These meals can be heated in a microwave or conventional oven.
Can I order what I like, or substitute for meals I do not like?
Unfortunately no, we have a fixed menu for each day. We prepare and deliver over 600 meals a day in Solano County. We prepare our menus a month in advance. Each client receives a new menu at the beginning of every month. If you have an allergy or aversion to an item we have on the menu, you will have time to make other arrangements for that meal.
You must call our main office at 707-425-0638 and cancel your meal delivery for that day.
I am disabled; can I get Meals on Wheels?
Unfortunately, disability alone does not qualify you for this senior program.
I am diabetic; will I be able to get a diabetic diet?
Our meals are very well balanced and generally our meals fit into a diabetic diet, except for the concentrated sweets. You can meet your dietary needs by not eating the concentrated sweets, such as fruit crisps or cobblers, fruited jello, puddings, cakes brownies, cookies or drinking cranberry juice when offered. At least three to four times a week we serve fresh fruit or canned fruit packed in juice or water as part of the meal.
For additional information, please call 707 425-0638 or email firstname.lastname@example.org.
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